Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at firstname.lastname@example.org
Where do you ship from?
We have multiple suppliers including the United States and China. We source and ship our products from the most cost effective location, so we can pass on these savings to our customers by offering the lowest online prices.
How long will shipping take?
It will usually take between 2 and 6 weeks for orders to arrive depending on the specific product. We try to offer unique and unusual tech products from around the world, and this can mean that shipping times will vary based on demand and shipping location.
Do you provide a shipping tracking number?
Yes, and it is usually available between 1-5 business days from purchase.
Which countries do you ship to?
You can place an order from any country, we ship Worldwide.
Is shipping really FREE?
Yes, the price you see for the product is the total price you pay. We ship all of our items free. We could offer much more expensive shipping options for slightly faster delivery, but customer feedback has shown that you prefer our FREE shipping option on all products.
Where are you located?
Our main office is based in the UK.
Which currency will I be charged in?
We processes all orders in USD. The content of the cart can be displayed in several currencies, however you will checkout using USD at the most current exchange rate.
Who can I contact if I have a problem with my order?
All inquiries can be forwarded to email@example.com and we will be happy to help.
What payments do you accept?
Our secure checkout system accepts all major credit cards as well as PayPal
Will I need to pay customs/import taxes?
For most countries you will not have to pay customs, but it depends on where are you located and if you order more than 1 item.
How long does it take to process and ship my order?
Generally it takes between 1-2 business days to process and ship out orders. Depending on order volume and availability, orders may take up to 5 business days on certain occasions.